/* =============================================
   SignalUp — style.css (fichier CSS unique)
   ============================================= */

/* ==== VARIABLES & RESET ==== */
:root {
  --primary:#1a4fba;--primary-dark:#1340a0;--primary-light:#e8f0fe;--primary-hover:#1557d9;
  --accent:#0097d6;--accent-light:#e0f4ff;
  --success:#16a34a;--success-light:#dcfce7;
  --warning:#d97706;--warning-light:#fef3c7;
  --danger:#dc2626;--danger-light:#fee2e2;
  --info:#0891b2;--info-light:#cffafe;
  --gray-50:#f8fafc;--gray-100:#f1f5f9;--gray-200:#e2e8f0;--gray-300:#cbd5e1;
  --gray-400:#94a3b8;--gray-500:#64748b;--gray-600:#475569;--gray-700:#334155;
  --gray-800:#1e293b;--gray-900:#0f172a;--white:#ffffff;
  --shadow-sm:0 1px 3px rgba(0,0,0,.08),0 1px 2px rgba(0,0,0,.04);
  --shadow:0 4px 16px rgba(0,0,0,.08),0 2px 8px rgba(0,0,0,.04);
  --shadow-md:0 8px 32px rgba(0,0,0,.1),0 4px 16px rgba(0,0,0,.06);
  --shadow-lg:0 20px 48px rgba(0,0,0,.12),0 8px 24px rgba(0,0,0,.08);
  --radius-sm:6px;--radius:10px;--radius-md:14px;--radius-lg:20px;--radius-xl:28px;
  --transition:.22s cubic-bezier(.4,0,.2,1);
  --font:'Inter',-apple-system,BlinkMacSystemFont,sans-serif;
  --sidebar-w:256px;--navbar-h:68px;
}
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}
html{scroll-behavior:smooth;-webkit-text-size-adjust:100%}
body{font-family:var(--font);font-size:15px;color:var(--gray-800);background:var(--gray-50);line-height:1.6;-webkit-font-smoothing:antialiased}
a{color:var(--primary);text-decoration:none;transition:color var(--transition)}
a:hover{color:var(--primary-dark)}
img{max-width:100%;height:auto}ul{list-style:none}
button,input,select,textarea{font-family:inherit;font-size:inherit}
button{cursor:pointer;border:none;background:none}

/* ==== TYPOGRAPHY ==== */
h1{font-size:clamp(1.75rem,4vw,2.5rem);font-weight:800;line-height:1.2;letter-spacing:-.02em}
h2{font-size:clamp(1.375rem,3vw,1.875rem);font-weight:700;line-height:1.3}
h3{font-size:1.25rem;font-weight:600;line-height:1.4}h4{font-size:1.05rem;font-weight:600}
p{margin-bottom:.75rem}.text-muted{color:var(--gray-500)}.text-sm{font-size:.875rem}.text-xs{font-size:.75rem}
.fw-600{font-weight:600}.fw-700{font-weight:700}

/* ==== LAYOUT ==== */
.app-layout{display:flex;min-height:100vh}
.app-main{flex:1;margin-left:var(--sidebar-w);padding-top:var(--navbar-h);min-height:100vh;transition:margin-left var(--transition)}
.container{max-width:1280px;margin:0 auto;padding:0 24px}
.page-content{padding:32px 0 80px}
.page-header{margin-bottom:32px}
.page-header h1{color:var(--gray-900)}
.page-header p{color:var(--gray-500);margin-top:6px;font-size:1rem}

/* ==== NAVBAR ==== */
.navbar{position:fixed;top:0;left:0;right:0;z-index:1000;height:var(--navbar-h);background:var(--white);border-bottom:1px solid var(--gray-200);box-shadow:var(--shadow-sm)}
.navbar-inner{display:flex;align-items:center;gap:12px;height:100%;padding:0 24px}
.navbar-brand{display:flex;align-items:center;gap:10px;font-weight:800;font-size:1.25rem;color:var(--gray-900);white-space:nowrap}
.brand-icon{width:38px;height:38px;background:linear-gradient(135deg,var(--primary),var(--accent));border-radius:10px;display:inline-flex;align-items:center;justify-content:center;color:var(--white);font-size:1.1rem;flex-shrink:0}
.brand-name{font-weight:800;letter-spacing:-.02em;color:var(--primary)}
.navbar-menu{display:flex;align-items:center;gap:4px;margin-left:auto}
.nav-link{padding:8px 14px;border-radius:var(--radius-sm);color:var(--gray-600);font-weight:500;font-size:.9rem;transition:all var(--transition);white-space:nowrap}
.nav-link:hover,.nav-link.active{background:var(--primary-light);color:var(--primary)}
.navbar-toggler{display:none;flex-direction:column;gap:5px;padding:8px;border-radius:var(--radius-sm);cursor:pointer;z-index:1010}
.navbar-toggler span{display:block;width:22px;height:2px;background:var(--gray-700);border-radius:2px;transition:all var(--transition)}
.navbar-toggler.open span:nth-child(1){transform:translateY(7px) rotate(45deg)}
.navbar-toggler.open span:nth-child(2){opacity:0}
.navbar-toggler.open span:nth-child(3){transform:translateY(-7px) rotate(-45deg)}
.nav-notif{position:relative}
.btn-icon{width:40px;height:40px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:var(--gray-600);font-size:1.1rem;transition:all var(--transition);position:relative;background:none}
.btn-icon:hover{background:var(--gray-100);color:var(--primary)}
.notif-badge{position:absolute;top:4px;right:4px;min-width:18px;height:18px;background:var(--danger);color:var(--white);border-radius:999px;font-size:.65rem;font-weight:700;display:flex;align-items:center;justify-content:center;padding:0 4px;border:2px solid var(--white)}
.notif-dropdown{position:absolute;right:0;top:calc(100% + 10px);width:360px;background:var(--white);border-radius:var(--radius-md);box-shadow:var(--shadow-lg);border:1px solid var(--gray-200);display:none;z-index:1100;overflow:hidden}
.notif-dropdown.open{display:block;animation:fadeInDown .18s ease}
.notif-header{display:flex;align-items:center;justify-content:space-between;padding:14px 18px;border-bottom:1px solid var(--gray-100);font-weight:600;font-size:.9rem}
.notif-list{max-height:380px;overflow-y:auto}
.notif-item{display:flex;gap:12px;padding:14px 18px;border-bottom:1px solid var(--gray-50);cursor:pointer;transition:background var(--transition)}
.notif-item:hover{background:var(--gray-50)}
.notif-item.unread{background:var(--primary-light)}
.notif-icon{width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:1rem;flex-shrink:0}
.notif-icon.info{background:var(--info-light);color:var(--info)}
.notif-icon.success{background:var(--success-light);color:var(--success)}
.notif-icon.warning{background:var(--warning-light);color:var(--warning)}
.notif-icon.danger{background:var(--danger-light);color:var(--danger)}
.notif-body{flex:1;min-width:0}
.notif-title{font-weight:600;font-size:.875rem;color:var(--gray-800);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.notif-msg{font-size:.8rem;color:var(--gray-500);margin-top:2px;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical}
.notif-time{font-size:.72rem;color:var(--gray-400);margin-top:4px}
.notif-empty,.notif-loading{padding:32px;text-align:center;color:var(--gray-400)}
.nav-user{position:relative}
.btn-user{display:flex;align-items:center;gap:8px;padding:6px 12px 6px 6px;border-radius:999px;cursor:pointer;transition:all var(--transition);border:1px solid transparent;background:none}
.btn-user:hover{background:var(--gray-100);border-color:var(--gray-200)}
.user-avatar{width:34px;height:34px;border-radius:50%;background:linear-gradient(135deg,var(--primary),var(--accent));color:var(--white);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.8rem;flex-shrink:0}
.user-name{font-weight:600;font-size:.875rem;color:var(--gray-700)}
.user-dropdown{position:absolute;right:0;top:calc(100% + 10px);width:220px;background:var(--white);border-radius:var(--radius-md);box-shadow:var(--shadow-lg);border:1px solid var(--gray-200);display:none;z-index:1100;overflow:hidden}
.user-dropdown.open{display:block;animation:fadeInDown .18s ease}
.user-dropdown-header{padding:14px 16px;border-bottom:1px solid var(--gray-100)}
.user-dropdown-header strong{display:block;font-size:.9rem;color:var(--gray-800)}
.dropdown-item{display:flex;align-items:center;gap:10px;padding:11px 16px;color:var(--gray-700);font-size:.875rem;transition:all var(--transition)}
.dropdown-item:hover{background:var(--gray-50);color:var(--primary)}

/* ==== SIDEBAR ==== */
.sidebar{position:fixed;top:0;left:0;width:var(--sidebar-w);height:100vh;background:var(--white);border-right:1px solid var(--gray-200);z-index:900;display:flex;flex-direction:column;overflow-y:auto;transition:transform var(--transition)}
.sidebar-brand{display:flex;align-items:center;gap:10px;padding:0 20px;height:var(--navbar-h);border-bottom:1px solid var(--gray-100);flex-shrink:0}
.sidebar-brand .brand-name{font-weight:800;font-size:1.1rem;color:var(--primary);flex:1}
.sidebar-close{display:none;width:32px;height:32px;border-radius:8px;align-items:center;justify-content:center;color:var(--gray-500);transition:all var(--transition)}
.sidebar-close:hover{background:var(--gray-100);color:var(--gray-800)}
.sidebar-nav{padding:16px 12px;flex:1}
.sidebar-link{display:flex;align-items:center;gap:12px;padding:11px 14px;border-radius:var(--radius);color:var(--gray-600);font-weight:500;font-size:.9rem;transition:all var(--transition);margin-bottom:2px}
.sidebar-link:hover{background:var(--primary-light);color:var(--primary)}
.sidebar-link.active{background:var(--primary);color:var(--white);box-shadow:0 4px 12px rgba(26,79,186,.35)}
.sidebar-link.active:hover{color:var(--white)}
.sidebar-link i{font-size:1.1rem;width:22px;flex-shrink:0}
.sidebar-link-danger{color:var(--danger)}
.sidebar-link-danger:hover{background:var(--danger-light);color:var(--danger)}
.sidebar-divider{height:1px;background:var(--gray-100);margin:12px 4px}
.sidebar-overlay{display:none;position:fixed;inset:0;background:rgba(0,0,0,.4);z-index:880}

/* ==== BUTTONS ==== */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 22px;border-radius:var(--radius);font-weight:600;font-size:.9rem;cursor:pointer;transition:all var(--transition);border:1.5px solid transparent;white-space:nowrap;text-decoration:none;line-height:1.4}
.btn:disabled{opacity:.55;cursor:not-allowed}
.btn-primary{background:var(--primary);color:var(--white);border-color:var(--primary)}
.btn-primary:hover:not(:disabled){background:var(--primary-hover);border-color:var(--primary-hover);transform:translateY(-1px);box-shadow:0 4px 16px rgba(26,79,186,.4);color:var(--white)}
.btn-secondary{background:var(--white);color:var(--gray-700);border-color:var(--gray-300)}
.btn-secondary:hover:not(:disabled){background:var(--gray-100);border-color:var(--gray-400);transform:translateY(-1px)}
.btn-success{background:var(--success);color:var(--white);border-color:var(--success)}
.btn-success:hover:not(:disabled){background:#158a3e;transform:translateY(-1px);box-shadow:0 4px 12px rgba(22,163,74,.4);color:var(--white)}
.btn-danger{background:var(--danger);color:var(--white);border-color:var(--danger)}
.btn-danger:hover:not(:disabled){background:#b91c1c;transform:translateY(-1px);box-shadow:0 4px 12px rgba(220,38,38,.4);color:var(--white)}
.btn-warning{background:var(--warning);color:var(--white);border-color:var(--warning)}
.btn-warning:hover:not(:disabled){background:#b45309;color:var(--white)}
.btn-sm{padding:7px 16px;font-size:.8rem}.btn-lg{padding:13px 28px;font-size:1rem}
.btn-link{background:none;border:none;color:var(--primary);font-weight:500;font-size:.875rem;padding:0;cursor:pointer;transition:color var(--transition)}
.btn-link:hover{color:var(--primary-dark)}.btn-block{width:100%}
.btn-white{background:var(--white);color:var(--primary);border-color:var(--white)}
.btn-white:hover{background:var(--primary-light);color:var(--primary)}
.btn-outline-white{background:transparent;color:var(--white);border:1.5px solid rgba(255,255,255,.5)}
.btn-outline-white:hover{background:rgba(255,255,255,.12);color:var(--white)}

/* ==== FORMS ==== */
.form-group{margin-bottom:20px}
.form-label{display:block;font-weight:600;font-size:.875rem;color:var(--gray-700);margin-bottom:7px}
.form-label .req{color:var(--danger)}
.form-control{width:100%;padding:10px 14px;border:1.5px solid var(--gray-300);border-radius:var(--radius);font-size:.9rem;color:var(--gray-800);background:var(--white);transition:all var(--transition);-webkit-appearance:none;appearance:none}
.form-control:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px rgba(26,79,186,.12)}
.form-control::placeholder{color:var(--gray-400)}
.form-control:disabled{background:var(--gray-100);color:var(--gray-500)}
textarea.form-control{resize:vertical;min-height:100px}
select.form-control{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24'%3E%3Cpath fill='%2394a3b8' d='M7 10l5 5 5-5z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center;padding-right:36px}
.form-row{display:grid;gap:16px}.form-row.cols-2{grid-template-columns:1fr 1fr}.form-row.cols-3{grid-template-columns:1fr 1fr 1fr}
.form-hint{font-size:.78rem;color:var(--gray-500);margin-top:5px}
.form-error{font-size:.78rem;color:var(--danger);margin-top:5px;display:flex;align-items:center;gap:4px}
.form-control.is-invalid{border-color:var(--danger)}.form-control.is-valid{border-color:var(--success)}
.input-group{display:flex;gap:0}
.input-group .form-control{border-radius:var(--radius) 0 0 var(--radius)}
.input-group .btn{border-radius:0 var(--radius) var(--radius) 0;flex-shrink:0}

/* File upload */
.file-upload-zone{border:2px dashed var(--gray-300);border-radius:var(--radius-md);padding:40px 24px;text-align:center;cursor:pointer;transition:all var(--transition);background:var(--gray-50)}
.file-upload-zone:hover,.file-upload-zone.drag-over{border-color:var(--primary);background:var(--primary-light)}
.file-upload-zone i{font-size:2.5rem;color:var(--gray-400);display:block;margin-bottom:12px}
.file-upload-zone p{color:var(--gray-500);font-size:.9rem}
.file-preview{margin-top:12px;padding:10px 14px;background:var(--white);border:1px solid var(--gray-200);border-radius:var(--radius);align-items:center;gap:10px;display:none}
.file-preview.show{display:flex}
.file-preview i{color:var(--primary);font-size:1.1rem}
.file-preview span{flex:1;font-size:.85rem;font-weight:500;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* ==== CARDS ==== */
.card{background:var(--white);border-radius:var(--radius-md);border:1px solid var(--gray-200);box-shadow:var(--shadow-sm);overflow:hidden}
.card-header{padding:18px 24px;border-bottom:1px solid var(--gray-100);display:flex;align-items:center;justify-content:space-between;gap:12px}
.card-header h3,.card-header h2{margin:0}
.card-body{padding:24px}.card-footer{padding:14px 24px;border-top:1px solid var(--gray-100);background:var(--gray-50)}
.card-hover{transition:all var(--transition)}
.card-hover:hover{box-shadow:var(--shadow-md);transform:translateY(-2px)}
.stat-card{padding:24px;border-radius:var(--radius-md);border:1px solid var(--gray-200);background:var(--white);box-shadow:var(--shadow-sm);display:flex;align-items:center;gap:18px;transition:all var(--transition)}
.stat-card:hover{box-shadow:var(--shadow-md);transform:translateY(-2px)}
.stat-icon{width:56px;height:56px;border-radius:var(--radius-md);display:flex;align-items:center;justify-content:center;font-size:1.4rem;flex-shrink:0}
.stat-icon.blue{background:var(--primary-light);color:var(--primary)}
.stat-icon.green{background:var(--success-light);color:var(--success)}
.stat-icon.yellow{background:var(--warning-light);color:var(--warning)}
.stat-icon.red{background:var(--danger-light);color:var(--danger)}
.stat-icon.cyan{background:var(--info-light);color:var(--info)}
.stat-icon.purple{background:#f3e8ff;color:#7c3aed}
.stat-value{font-size:1.875rem;font-weight:800;color:var(--gray-900);line-height:1}
.stat-label{font-size:.8rem;color:var(--gray-500);font-weight:500;margin-top:4px}
.stats-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:16px}

/* ==== BADGES ==== */
.badge{display:inline-flex;align-items:center;gap:5px;padding:4px 12px;border-radius:999px;font-size:.775rem;font-weight:600;white-space:nowrap}
.badge-warning{background:var(--warning-light);color:var(--warning)}
.badge-info,.badge-primary{background:var(--primary-light);color:var(--primary)}
.badge-success{background:var(--success-light);color:var(--success)}
.badge-danger{background:var(--danger-light);color:var(--danger)}
.badge-secondary{background:var(--gray-100);color:var(--gray-600)}
.statut-pill{display:inline-flex;align-items:center;gap:6px;padding:5px 14px;border-radius:999px;font-size:.8rem;font-weight:600}
.statut-pill::before{content:'';width:7px;height:7px;border-radius:50%;background:currentColor;flex-shrink:0}
.statut-en_attente{background:var(--warning-light);color:var(--warning)}
.statut-en_cours{background:var(--primary-light);color:var(--primary)}
.statut-resolue{background:var(--success-light);color:var(--success)}
.statut-rejetee{background:var(--danger-light);color:var(--danger)}
.role-badge{display:inline-block;padding:3px 10px;border-radius:999px;font-size:.72rem;font-weight:700;text-transform:uppercase;letter-spacing:.05em}
.role-admin{background:#f3e8ff;color:#7c3aed}.role-agent{background:var(--info-light);color:var(--info)}.role-citoyen{background:var(--primary-light);color:var(--primary)}

/* ==== TABLES ==== */
.table-responsive{overflow-x:auto;border-radius:var(--radius-md);border:1px solid var(--gray-200)}
.table{width:100%;border-collapse:collapse;font-size:.875rem;background:var(--white)}
.table thead th{padding:13px 16px;text-align:left;font-weight:700;font-size:.78rem;text-transform:uppercase;letter-spacing:.06em;color:var(--gray-500);background:var(--gray-50);border-bottom:1px solid var(--gray-200);white-space:nowrap}
.table tbody td{padding:14px 16px;border-bottom:1px solid var(--gray-100);color:var(--gray-700);vertical-align:middle}
.table tbody tr:last-child td{border-bottom:none}
.table tbody tr{transition:background var(--transition)}.table tbody tr:hover{background:var(--gray-50)}
.table-actions{display:flex;gap:8px;align-items:center}

/* ==== MODALS ==== */
.modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,.5);z-index:2000;display:none;align-items:center;justify-content:center;padding:16px;backdrop-filter:blur(4px)}
.modal-overlay.open{display:flex;animation:fadeIn .15s ease}
.modal{background:var(--white);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);width:100%;max-width:560px;max-height:90vh;display:flex;flex-direction:column;animation:slideUp .2s ease}
.modal-lg{max-width:780px}
.modal-header{padding:20px 24px;border-bottom:1px solid var(--gray-100);display:flex;align-items:center;justify-content:space-between;gap:12px;flex-shrink:0}
.modal-header h3{font-size:1.1rem;margin:0}
.modal-close{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:var(--gray-400);transition:all var(--transition);font-size:1.1rem}
.modal-close:hover{background:var(--gray-100);color:var(--gray-800)}
.modal-body{padding:24px;overflow-y:auto;flex:1}
.modal-footer{padding:16px 24px;border-top:1px solid var(--gray-100);display:flex;gap:12px;justify-content:flex-end;flex-shrink:0}

/* ==== HERO / LANDING ==== */
.hero{padding:100px 0 80px;background:linear-gradient(135deg,#0f172a 0%,#1a4fba 100%);color:var(--white);position:relative;overflow:hidden}
/* Split hero (homepage with illustration) */
.hero.hero-split{padding:80px 0 60px;text-align:left}
.hero-split-inner{max-width:1280px;margin:0 auto;padding:0 40px;display:grid;grid-template-columns:1fr 1fr;gap:64px;align-items:center}
.hero-split .hero-content{position:relative;z-index:1}
.hero-split .hero-content h1{text-align:left}
.hero-split .hero-content p{text-align:left;margin:0 0 36px}
.hero-split .hero-stats{justify-content:flex-start;gap:40px;border-top:1px solid rgba(255,255,255,.12);padding-top:36px;margin-top:46px}
.hero-illustration{position:relative;z-index:1;display:flex;align-items:center;justify-content:center}
.hero-illustration img{width:100%;max-width:520px;border-radius:var(--radius-xl);box-shadow:0 32px 80px rgba(0,0,0,.4);animation:floatImg 5s ease-in-out infinite}
/* Centered hero (fallback / other pages) */
.hero-content{position:relative;z-index:1;max-width:780px;margin:0 auto;padding:0 24px;text-align:center}
.hero-badge{display:inline-flex;align-items:center;gap:8px;background:rgba(255,255,255,.12);border:1px solid rgba(255,255,255,.2);border-radius:999px;padding:6px 16px;font-size:.8rem;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:rgba(255,255,255,.85);margin-bottom:24px}
.hero h1{color:var(--white);margin-bottom:20px}
.hero p{font-size:1.15rem;color:rgba(255,255,255,.75);max-width:560px;margin:0 auto 36px}
.hero-actions{display:flex;gap:14px;justify-content:center;flex-wrap:wrap}
.hero.hero-split .hero-actions{justify-content:flex-start}
.hero-stats{display:flex;gap:48px;justify-content:center;margin-top:56px;padding-top:48px;border-top:1px solid rgba(255,255,255,.12);flex-wrap:wrap}
.hero-stat-value{font-size:2.25rem;font-weight:800;color:var(--white)}
.hero-stat-label{font-size:.8rem;color:rgba(255,255,255,.6);margin-top:4px}
.features-section{padding:88px 0}
.section-header{text-align:center;max-width:640px;margin:0 auto 56px}
.section-label{font-size:.78rem;font-weight:700;text-transform:uppercase;letter-spacing:.1em;color:var(--primary);margin-bottom:12px}
.section-header h2{color:var(--gray-900)}
.section-header p{color:var(--gray-500);font-size:1rem;margin-top:12px}
.features-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:24px}
.feature-card{padding:28px;border-radius:var(--radius-md);border:1px solid var(--gray-200);background:var(--white);transition:all var(--transition)}
.feature-card:hover{box-shadow:var(--shadow-md);border-color:var(--primary-light);transform:translateY(-3px)}
.feature-icon{width:52px;height:52px;border-radius:var(--radius-md);display:flex;align-items:center;justify-content:center;font-size:1.4rem;margin-bottom:18px}
.feature-card h3{font-size:1.05rem;margin-bottom:10px;color:var(--gray-900)}
.feature-card p{font-size:.875rem;color:var(--gray-500);margin:0}
.steps-section{padding:80px 0;background:var(--gray-50)}
.steps-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:24px;margin-top:48px}
.step-card{text-align:center;padding:32px 24px;background:var(--white);border-radius:var(--radius-md);border:1px solid var(--gray-200)}
.step-num{width:56px;height:56px;border-radius:50%;background:linear-gradient(135deg,var(--primary),var(--accent));color:var(--white);font-size:1.25rem;font-weight:800;display:flex;align-items:center;justify-content:center;margin:0 auto 16px}
.step-card h3{font-size:1rem;margin-bottom:8px;color:var(--gray-800)}
.step-card p{color:var(--gray-500);font-size:.875rem;margin:0}
.cta-section{padding:88px 0;background:linear-gradient(135deg,var(--primary) 0%,var(--accent) 100%);color:var(--white);text-align:center}
.cta-section h2{color:var(--white);margin-bottom:14px}
.cta-section p{color:rgba(255,255,255,.8);max-width:500px;margin:0 auto 32px;font-size:1rem}

/* ==== ABOUT PAGE ==== */
.about-hero{background:linear-gradient(135deg,#0f172a 0%,#1a4fba 100%);color:var(--white);padding:100px 0 80px;text-align:center;position:relative;overflow:hidden}
.about-hero h1{color:var(--white);margin-bottom:16px}
.about-hero p{color:rgba(255,255,255,.75);font-size:1.1rem;max-width:580px;margin:0 auto}
.about-mission{padding:80px 0;background:var(--white)}
.about-mission-grid{display:grid;grid-template-columns:1fr 1fr;gap:72px;align-items:center}
.about-mission-text h2{color:var(--gray-900);margin-bottom:16px}
.about-mission-text p{color:var(--gray-600);margin-bottom:12px;line-height:1.8}
.about-stats-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px}
.about-stat-card{background:linear-gradient(135deg,var(--primary-light),var(--accent-light));border-radius:var(--radius-lg);padding:28px 24px;text-align:center;border:1px solid rgba(26,79,186,.12)}
.about-stat-card .big-num{font-size:2.5rem;font-weight:800;background:linear-gradient(135deg,var(--primary),var(--accent));-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent;color:transparent;line-height:1}
.about-stat-card .big-label{font-size:.85rem;color:var(--gray-600);margin-top:6px;font-weight:500}
.values-section{padding:80px 0;background:var(--gray-50)}
.values-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:24px}
.value-card{background:var(--white);border-radius:var(--radius-md);border:1px solid var(--gray-200);padding:32px 28px;text-align:center;transition:all var(--transition)}
.value-card:hover{box-shadow:var(--shadow-md);transform:translateY(-4px)}
.value-icon{width:64px;height:64px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:1.6rem;margin:0 auto 20px}
.value-card h3{font-size:1.05rem;color:var(--gray-900);margin-bottom:10px}
.value-card p{font-size:.875rem;color:var(--gray-500);margin:0}
.team-section{padding:80px 0;background:var(--white)}

/* ==== CONTACT PAGE ==== */
.contact-hero{background:linear-gradient(135deg,#0f172a 0%,#1a4fba 100%);color:var(--white);padding:90px 0 70px;text-align:center}
.contact-hero h1{color:var(--white);margin-bottom:14px}
.contact-hero p{color:rgba(255,255,255,.75);font-size:1.05rem;max-width:520px;margin:0 auto}
.contact-section{padding:80px 0;background:var(--gray-50)}
.contact-grid{display:grid;grid-template-columns:1fr 1.6fr;gap:48px;align-items:start}
.contact-info-card{background:var(--white);border-radius:var(--radius-lg);border:1px solid var(--gray-200);padding:36px;box-shadow:var(--shadow-sm)}
.contact-info-card h3{font-size:1.15rem;color:var(--gray-900);margin-bottom:24px}
.contact-info-item{display:flex;align-items:flex-start;gap:16px;margin-bottom:24px}
.contact-info-item:last-child{margin-bottom:0}
.contact-info-icon{width:48px;height:48px;border-radius:var(--radius-md);display:flex;align-items:center;justify-content:center;font-size:1.2rem;flex-shrink:0}
.contact-info-text strong{display:block;font-size:.875rem;font-weight:700;color:var(--gray-800);margin-bottom:2px}
.contact-info-text span{font-size:.85rem;color:var(--gray-500)}
.contact-form-card{background:var(--white);border-radius:var(--radius-lg);border:1px solid var(--gray-200);padding:36px;box-shadow:var(--shadow-sm)}
.contact-form-card h3{font-size:1.15rem;color:var(--gray-900);margin-bottom:24px}
.contact-success{display:none;text-align:center;padding:48px 24px}
.contact-success i{font-size:3.5rem;color:var(--success);margin-bottom:16px;display:block}
.contact-success h3{color:var(--gray-900);margin-bottom:8px}
.contact-success p{color:var(--gray-500);font-size:.9rem}
@keyframes floatImg{0%,100%{transform:translateY(0)}50%{transform:translateY(-12px)}}

/* ==== AUTH PAGE ==== */
.auth-page{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}
.auth-left{background:linear-gradient(160deg,#0f172a 0%,#1a4fba 60%,#0097d6 100%);display:flex;align-items:center;justify-content:center;padding:60px 56px;position:relative;overflow:hidden}
.auth-left-content{position:relative;z-index:1;max-width:420px;color:var(--white)}
.auth-left-content .brand{display:flex;align-items:center;gap:12px;margin-bottom:56px}
.auth-left-content .brand .brand-icon{width:48px;height:48px;font-size:1.4rem}
.auth-left-content .brand .brand-name{font-size:1.5rem;font-weight:800;color:var(--white)}
.auth-left-content h2{font-size:2rem;font-weight:800;color:var(--white);margin-bottom:16px}
.auth-left-content p{color:rgba(255,255,255,.7);font-size:.95rem;margin-bottom:40px}
.auth-features{display:flex;flex-direction:column;gap:16px}
.auth-feature{display:flex;align-items:flex-start;gap:14px}
.auth-feature-icon{width:42px;height:42px;border-radius:10px;background:rgba(255,255,255,.12);display:flex;align-items:center;justify-content:center;font-size:1.1rem;flex-shrink:0;color:var(--white)}
.auth-feature-text strong{display:block;font-size:.9rem;color:var(--white);font-weight:600}
.auth-feature-text span{font-size:.8rem;color:rgba(255,255,255,.6)}
.auth-right{display:flex;align-items:center;justify-content:center;padding:60px 56px;background:var(--white)}
.auth-form-wrapper{width:100%;max-width:440px}
.auth-form-wrapper h1{font-size:1.75rem;color:var(--gray-900);margin-bottom:8px}
.auth-form-wrapper .sub{color:var(--gray-500);font-size:.9rem;margin-bottom:32px}
.auth-tabs{display:flex;background:var(--gray-100);border-radius:var(--radius);padding:4px;margin-bottom:32px}
.auth-tab{flex:1;padding:9px;border-radius:var(--radius-sm);border:none;background:none;font-weight:600;font-size:.875rem;color:var(--gray-500);cursor:pointer;transition:all var(--transition)}
.auth-tab.active{background:var(--white);color:var(--primary);box-shadow:var(--shadow-sm)}
.auth-form{display:none}.auth-form.active{display:block}
.auth-demo-accounts{background:var(--gray-50);border:1px solid var(--gray-200);border-radius:var(--radius);padding:14px 16px;margin-top:16px}
.auth-demo-accounts h4{font-size:.8rem;font-weight:700;color:var(--gray-600);text-transform:uppercase;letter-spacing:.06em;margin-bottom:10px}
.demo-account{display:flex;align-items:center;justify-content:space-between;padding:6px 0;font-size:.8rem;border-bottom:1px solid var(--gray-200);cursor:pointer}
.demo-account:last-child{border-bottom:none}.demo-account:hover{background:var(--primary-light)}

/* ==== DASHBOARD ==== */
.dashboard-header{background:linear-gradient(135deg,var(--primary) 0%,var(--accent) 100%);color:var(--white);border-radius:var(--radius-lg);padding:32px;margin-bottom:28px}
.dashboard-header h2{color:var(--white);margin-bottom:6px}
.dashboard-header p{color:rgba(255,255,255,.8);margin:0}
.plainte-card{display:flex;gap:16px;align-items:flex-start;border-radius:var(--radius-md);border:1px solid var(--gray-200);padding:18px;background:var(--white);transition:all var(--transition);margin-bottom:10px;text-decoration:none;color:inherit}
.plainte-card:hover{box-shadow:var(--shadow-md);border-color:var(--primary-light);transform:translateX(4px)}
.plainte-cat-icon{width:44px;height:44px;border-radius:var(--radius);display:flex;align-items:center;justify-content:center;font-size:1.2rem;flex-shrink:0}
.plainte-info{flex:1;min-width:0}
.plainte-ref{font-size:.78rem;color:var(--gray-500);font-weight:600;font-family:monospace}
.plainte-titre{font-weight:600;color:var(--gray-800);margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.plainte-meta{display:flex;align-items:center;gap:10px;margin-top:7px;flex-wrap:wrap}
.plainte-date{font-size:.78rem;color:var(--gray-500)}
.plainte-timeline{position:relative;padding-left:32px}
.plainte-timeline::before{content:'';position:absolute;left:10px;top:6px;bottom:6px;width:2px;background:var(--gray-200)}
.timeline-item{position:relative;margin-bottom:20px}
.timeline-item::before{content:'';position:absolute;left:-26px;top:4px;width:12px;height:12px;border-radius:50%;background:var(--gray-300);border:2px solid var(--white);box-shadow:0 0 0 2px var(--gray-300)}
.timeline-item.done::before{background:var(--success);box-shadow:0 0 0 2px var(--success-light)}
.timeline-item.current::before{background:var(--primary);box-shadow:0 0 0 3px var(--primary-light);animation:pulse 1.5s infinite}
.timeline-step{font-weight:600;font-size:.875rem;color:var(--gray-800)}
.timeline-date{font-size:.78rem;color:var(--gray-500);margin-top:2px}

/* Agent */
.filter-chip{padding:6px 16px;border-radius:999px;font-size:.8rem;font-weight:600;cursor:pointer;border:1.5px solid var(--gray-200);background:var(--white);color:var(--gray-600);transition:all var(--transition)}
.filter-chip:hover{border-color:var(--primary);color:var(--primary)}
.filter-chip.active{background:var(--primary);color:var(--white);border-color:var(--primary)}
.agent-filters{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin-bottom:20px}
.detail-section{background:var(--white);border-radius:var(--radius-md);border:1px solid var(--gray-200);margin-bottom:20px}
.detail-section-header{padding:16px 22px;border-bottom:1px solid var(--gray-100);font-weight:700;color:var(--gray-700);display:flex;align-items:center;gap:8px;font-size:.875rem;text-transform:uppercase;letter-spacing:.06em}
.detail-section-body{padding:22px}

/* Messages */
.messages-thread{display:flex;flex-direction:column;gap:16px;max-height:420px;overflow-y:auto;padding:4px 0}
.message-bubble{display:flex;gap:12px;align-items:flex-start}
.message-bubble.from-me{flex-direction:row-reverse}
.msg-avatar{width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,var(--primary),var(--accent));color:var(--white);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.78rem;flex-shrink:0}
.msg-avatar.agent{background:linear-gradient(135deg,var(--info),#0ea5e9)}
.msg-avatar.admin{background:linear-gradient(135deg,#7c3aed,#a855f7)}
.msg-content{max-width:75%}
.msg-meta{font-size:.72rem;color:var(--gray-400);margin-bottom:4px}
.msg-text{background:var(--gray-100);border-radius:12px 12px 12px 2px;padding:10px 14px;font-size:.875rem;color:var(--gray-800);line-height:1.5}
.message-bubble.from-me .msg-text{background:var(--primary);color:var(--white);border-radius:12px 12px 2px 12px}
.msg-action{background:var(--warning-light);color:var(--warning);border-radius:8px;padding:8px 14px;font-size:.8rem;font-weight:600;border-left:3px solid var(--warning)}
.msg-input-area{display:flex;gap:10px;padding-top:16px;border-top:1px solid var(--gray-100);margin-top:16px}
.msg-input-area textarea{flex:1;border:1.5px solid var(--gray-300);border-radius:var(--radius);padding:10px 14px;font-size:.875rem;resize:none;min-height:44px;max-height:120px;transition:border-color var(--transition)}
.msg-input-area textarea:focus{outline:none;border-color:var(--primary)}

/* Charts */
.charts-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px;margin-bottom:20px}
.chart-card{background:var(--white);border-radius:var(--radius-md);border:1px solid var(--gray-200);padding:22px}
.chart-card h3{font-size:.9rem;font-weight:700;color:var(--gray-700);text-transform:uppercase;letter-spacing:.06em;margin-bottom:16px}
.chart-wrapper{position:relative;height:280px}

/* Filters */
.filters-bar{display:flex;gap:10px;flex-wrap:wrap;align-items:center;padding:16px;background:var(--white);border-radius:var(--radius-md);border:1px solid var(--gray-200);margin-bottom:20px}
.filters-bar .form-control{min-width:150px;padding:8px 12px;font-size:.85rem}
.filters-bar .btn{padding:8px 18px;font-size:.85rem}
.search-bar{position:relative;flex:1;min-width:200px}
.search-bar i{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--gray-400);font-size:.95rem}
.search-bar .form-control{padding-left:36px}

/* Empty state */
.empty-state{text-align:center;padding:64px 24px;color:var(--gray-500)}
.empty-state i{font-size:3rem;color:var(--gray-300);margin-bottom:16px;display:block}
.empty-state h3{color:var(--gray-600);margin-bottom:8px}
.empty-state p{font-size:.9rem;margin-bottom:24px}

/* Toast */
.toast-container{position:fixed;bottom:24px;right:24px;z-index:9999;display:flex;flex-direction:column;gap:10px;pointer-events:none}
.toast{display:flex;align-items:flex-start;gap:12px;padding:14px 18px;background:var(--white);border-radius:var(--radius-md);box-shadow:var(--shadow-lg);border:1px solid var(--gray-200);max-width:380px;pointer-events:all;animation:slideInRight .25s ease;border-left:4px solid var(--primary)}
.toast.success{border-left-color:var(--success)}.toast.error{border-left-color:var(--danger)}.toast.warning{border-left-color:var(--warning)}
.toast-icon{font-size:1.1rem;flex-shrink:0;margin-top:1px}
.toast.success .toast-icon{color:var(--success)}.toast.error .toast-icon{color:var(--danger)}.toast.warning .toast-icon{color:var(--warning)}
.toast-info{flex:1}.toast-title{font-weight:700;font-size:.875rem;color:var(--gray-800)}.toast-msg{font-size:.8rem;color:var(--gray-500);margin-top:2px}
.toast-close{font-size:.9rem;color:var(--gray-400);cursor:pointer;transition:color var(--transition);padding:2px}
.toast-close:hover{color:var(--gray-700)}.toast.hide{animation:slideOutRight .25s ease forwards}

/* Misc */
.spinner{width:20px;height:20px;border:2.5px solid var(--gray-200);border-top-color:var(--primary);border-radius:50%;animation:spin .7s linear infinite;display:inline-block}
.spinner-lg{width:40px;height:40px;border-width:3px}
.spin{animation:spin .8s linear infinite;display:inline-block}
.btn .spinner{border-color:rgba(255,255,255,.4);border-top-color:var(--white)}
.progress{height:8px;background:var(--gray-200);border-radius:999px;overflow:hidden;margin-top:8px}
.progress-bar{height:100%;border-radius:999px;transition:width .5s ease}
.progress-bar.primary{background:linear-gradient(90deg,var(--primary),var(--accent))}.progress-bar.success{background:var(--success)}.progress-bar.warning{background:var(--warning)}.progress-bar.danger{background:var(--danger)}
.alert{padding:14px 18px;border-radius:var(--radius);border:1px solid;font-size:.875rem;display:flex;align-items:flex-start;gap:10px;margin-bottom:16px}
.alert i{flex-shrink:0;font-size:1.1rem;margin-top:1px}.alert-info{background:var(--info-light);border-color:var(--info);color:#0e7490}.alert-success{background:var(--success-light);border-color:var(--success);color:#15803d}.alert-warning{background:var(--warning-light);border-color:var(--warning);color:#92400e}.alert-danger{background:var(--danger-light);border-color:var(--danger);color:#b91c1c}
/* ==== FOOTER PUBLIC ==== */
.footer-public{margin-top:0}
.footer-pub-top{background:var(--gray-900);padding:64px 0 48px;color:var(--white)}
.footer-pub-grid{display:grid;grid-template-columns:1.6fr 1fr 1fr 1.2fr;gap:48px}
.footer-pub-brand{display:flex;align-items:center;gap:10px;margin-bottom:14px}
.footer-pub-brand .brand-icon{width:40px;height:40px;background:linear-gradient(135deg,var(--primary),var(--accent));border-radius:10px;display:inline-flex;align-items:center;justify-content:center;color:var(--white);font-size:1.1rem;flex-shrink:0}
.footer-pub-brand .brand-name{font-weight:800;font-size:1.25rem;color:var(--white);letter-spacing:-.02em}
.footer-pub-desc{color:rgba(255,255,255,.5);font-size:.85rem;line-height:1.7;max-width:280px;margin-bottom:20px}
.footer-socials{display:flex;gap:10px}
.footer-socials a{width:36px;height:36px;border-radius:50%;background:rgba(255,255,255,.1);display:flex;align-items:center;justify-content:center;color:rgba(255,255,255,.6);font-size:.95rem;transition:all var(--transition)}
.footer-socials a:hover{background:var(--primary);color:var(--white)}
.footer-col-title{font-size:.78rem;font-weight:700;text-transform:uppercase;letter-spacing:.1em;color:rgba(255,255,255,.4);margin-bottom:18px}
.footer-nav-list{list-style:none}
.footer-nav-list li{margin-bottom:10px}
.footer-nav-list a{color:rgba(255,255,255,.6);font-size:.875rem;transition:color var(--transition)}
.footer-nav-list a:hover{color:var(--white)}
.footer-contact-list li{display:flex;align-items:center;gap:10px;color:rgba(255,255,255,.55);font-size:.85rem}
.footer-contact-list i{width:18px;color:var(--accent);flex-shrink:0}
.footer-pub-bottom{background:#060d1a;padding:16px 0}
.footer-pub-bottom-inner{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:12px;font-size:.8rem;color:rgba(255,255,255,.35)}
.footer-pub-bottom-links{display:flex;gap:20px}
.footer-pub-bottom-links a{color:rgba(255,255,255,.35);font-size:.8rem;transition:color var(--transition)}
.footer-pub-bottom-links a:hover{color:rgba(255,255,255,.7)}

/* ==== FOOTER DASHBOARD ==== */
.footer-dashboard{background:var(--white);border-top:1px solid var(--gray-200);padding:16px 0;margin-top:auto}
.footer-dash-inner{max-width:1280px;margin:0 auto;padding:0 24px;display:flex;align-items:center;gap:16px;flex-wrap:wrap;justify-content:space-between}
.footer-dash-brand{display:flex;align-items:center;gap:7px;flex-shrink:0}
.footer-dash-text{color:var(--gray-400);font-size:.78rem;margin:0;flex:1;text-align:center}
.footer-dash-links{display:flex;gap:16px}
.footer-dash-links a{display:flex;align-items:center;gap:5px;color:var(--gray-500);font-size:.8rem;transition:color var(--transition)}
.footer-dash-links a:hover{color:var(--primary)}
.error-page{display:flex;align-items:center;justify-content:center;min-height:100vh;background:var(--gray-50)}
.error-container{text-align:center;padding:40px}
.error-code{font-size:7rem;font-weight:800;line-height:1;margin-bottom:16px;background:linear-gradient(135deg,var(--primary),var(--accent));-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent;color:transparent}
.error-container h1{color:var(--gray-800);margin-bottom:12px}.error-container p{color:var(--gray-500);margin-bottom:28px}
.pw-eye{position:relative}.pw-eye .form-control{padding-right:44px}.pw-eye-btn{position:absolute;right:12px;top:50%;transform:translateY(-50%);color:var(--gray-400);cursor:pointer;font-size:1.05rem;transition:color var(--transition)}.pw-eye-btn:hover{color:var(--primary)}

/* ==== RESPONSIVE ==== */
@media (max-width:1024px){.charts-grid{grid-template-columns:1fr}.form-row.cols-3{grid-template-columns:1fr 1fr}.hero-split-inner{gap:40px}.about-mission-grid{gap:40px}}
@media (max-width:768px){
  :root{--sidebar-w:0px}
  .sidebar{transform:translateX(-260px);width:260px}.sidebar.open{transform:translateX(0)}
  .sidebar-close{display:flex}.sidebar-overlay.open{display:block}.app-main{margin-left:0}
  .navbar-toggler{display:flex}
  .navbar-menu{display:none;position:absolute;top:var(--navbar-h);left:0;right:0;background:var(--white);border-bottom:1px solid var(--gray-200);padding:12px;flex-direction:column;align-items:stretch;gap:4px;box-shadow:var(--shadow-md)}
  .navbar-menu.open{display:flex}
  .auth-page{grid-template-columns:1fr}.auth-left{display:none}.auth-right{padding:40px 24px}
  .form-row.cols-2,.form-row.cols-3{grid-template-columns:1fr}
  .stats-grid{grid-template-columns:repeat(2,1fr)}
  .footer-pub-grid{grid-template-columns:1fr 1fr}
  .footer-dash-text{text-align:left}
  .hero.hero-split{padding:60px 0 50px;text-align:center}
  .hero-split-inner{grid-template-columns:1fr;gap:40px;padding:0 24px}
  .hero-split .hero-content h1,.hero-split .hero-content p{text-align:center}
  .hero-split .hero-stats{justify-content:center}
  .hero.hero-split .hero-actions{justify-content:center}
  .hero-illustration{order:-1}
  .hero-illustration img{max-width:340px}
  .about-mission-grid{grid-template-columns:1fr}
  .contact-grid{grid-template-columns:1fr}
}
@media (max-width:480px){
  .hero{padding:68px 0 50px}.stats-grid{grid-template-columns:1fr}
  .modal{margin:12px}.notif-dropdown{width:calc(100vw - 32px);right:-50px}
  .toast-container{left:16px;right:16px;bottom:16px}.toast{max-width:100%}
  .footer-pub-grid{grid-template-columns:1fr}
  .footer-pub-bottom-inner{flex-direction:column;text-align:center}
}
@keyframes fadeIn{from{opacity:0}to{opacity:1}}
@keyframes fadeInDown{from{opacity:0;transform:translateY(-10px)}to{opacity:1;transform:translateY(0)}}
@keyframes slideUp{from{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}
@keyframes slideInRight{from{opacity:0;transform:translateX(40px)}to{opacity:1;transform:translateX(0)}}
@keyframes slideOutRight{from{opacity:1;transform:translateX(0)}to{opacity:0;transform:translateX(40px)}}
@keyframes spin{to{transform:rotate(360deg)}}
@keyframes pulse{0%,100%{box-shadow:0 0 0 3px var(--primary-light)}50%{box-shadow:0 0 0 6px rgba(26,79,186,.15)}}
::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--gray-300);border-radius:3px}::-webkit-scrollbar-thumb:hover{background:var(--gray-400)}
@media print{.navbar,.sidebar,.sidebar-overlay,.toast-container{display:none!important}.app-main{margin:0!important;padding:0!important}body{background:white}}